Everyone has gone threw the same thoughts at some time…what is the appropriate tip? It adds a level of anxiety into various situations which can be awkward. In some cultures tipping is considered unusual behavior and service members may be equally uncomfortable receiving a tip…a diminishing segment of the population!
A recent USA Today story caught my attention. It goes into great detail for US domestic travel but what about the overseas golfer, what considerations should be taken into account;
In the British Isles use 10% as a rule of thumb when tipping as compared to 15% in the USA
In New Zealand & Australia tipping is less expected than USA but more so than in previous years
Having said that what are the relative amounts you should tip, for a job well done. As the USA Today writer points out it it should not be a requirement. Personally I wish the recipient of a tip just make an effort to say thanks, or even a nod of gratitude. Unspoken is fine.
It is hard to go through a list as exhaustive as the article, but my advice would always be to have small denominations of local currency in your pocket…do not be the ugly American and tip the bellboy in Italy with US dollars! A small gesture of some value for effort is appreciated…in local currency!
A number of nicer resorts and hotels charge a daily fee which is in lieu of tipping any member of staff, personally I prefer this solution as it takes the logistics and guess work out of this practise.
Finally, be sure you know the general tipping guidelines for the country you are visiting, specifically if it is part of the culture or frowned upon. In the globalization of the world, tipping is one US export which has done extremely well!
About the Author: Gordon Dalgleish is the Co-Founding Director of PerryGolf, the leading provider of international golf vacations. You can find him onGoogle+
I was lucky. A wise elder from my club who knew the ropes organized the earliest golf trips I joined, all stateside. The game changed in 1994 when our bunch set sights on Ireland and our elder could not make the trip. His lieutenant took the wheel and did a nice job. Two truths became clear; first, international travel is more complicated than a long weekend at Pinehurst. Second, a specialized golf tour operator is worth their weight in Pro Vs!
I’ve led four international trips, beginning with my first in 1994; three with guys from my club to Scotland, Ireland and Scotland/England, and one with the wives (and a couple mother in laws!) this past October to South Africa. I enjoy the role. It earns me a pint now and again and it’s interesting to learn so much more about the counties we’ve visited. I’ll confess to a perk as well: I prefer to control my fate when so much is on the line.
If you’re thinking about volunteering to lead a group, or you’ve been “volunteered,” my experience has found three things that make a big difference:
1. Start Silly Early: Starting early pays off … literally. You’ll almost always find early- bird offers (airfare discounts typically), and nothing comes close to endearing you to your group than saving them money! If the unfortunate happens and someone has to drop out, you’ll have time to find a replacement. Early puts you at the head of the line, increasing availability for your top course and hotel choices. Time also allows you the chance to react to the fluctuations of the US dollar. If it’s headed south, a tour operator who prices in guaranteed US dollars can do you a big favor. Eventually everyone’s prices will have to go up, so again sooner is better. You can bet on a tour operator who prices daily if you think the exchange rate will improve, but like any wager the agreement cuts both ways.
2. Get Several Quotes: You never want anyone thinking they paid too much so I always get competing quotes. You can also get good ideas. It’s gospel in my view to prepare your preferences in a Word document – rather than visiting each website and completing difference forms – so the input will be identical for pricing. I try to keep my hands on this pretty close. If a member of the group is inclined to quote a different tour operator, it’s fine but I ask that I do the liaison so the input will match. The quotes always come back with apples and oranges anyway; so the last thing this needs is apple, oranges and coconuts!
There will be a lot to see in the quotes beyond the cost. How promptly was it prepared? Did the operator provide sufficient detail? Was the quote easy to read? Were terms and conditions spelled out? As you might expect, quotes will vary in spite of having all begun the same. The hotel room category alone can have real money impact on the total. You could see the same hotel, but the room overlooking the sea is going to be more than the parking lot view. This is the homework phase — not my favorite — but a bad place to make a mistake.
Be absolutely sure you pay attention to the Terms & Conditions. You need to understand the cancellation policies, payment schedules, change fees and credit card surcharges (most are charging 2% or so to pay with a credit card). And don’t overlook payment terms. Many tour operators price by the day; a number price with guaranteed US dollars. You can choose to gamble or play it safe..
I don’t hesitate to spend time with the tour operator if something isn’t clear, whether it’s a point in their quote or their competitors’. At the end of the day, I’m not after anyone’s job!
3. Answer Questions Privately: Once I’ve circled back on the proposals and made sure I understand the “fruit baskets” reasonably well, I’ll email the best and next best to the group for their review. This naturally surfaces comments and questions, and leads me back to the tour operator. I like to forward questions to the operator for two reasons: 1) the process will soon be in the their hands to finalize for reservations forms, payments, documents, etc., so the Q&A exercise serves as a handoff , and 2) they’ve got the answers! (If they don’t, you may have the wrong tour operator.)
One thing I’ve learned, the uncomfortable way, is when I forward the question to the tour operator, I’ll normally copy only the group member who asked the question rather than the entire group — even if everyone was copied on the original. Every question isn’t relevant to everyone, and truth be told, some won’t be relevant to anyone. Pretty sneaky I know, but I’m not signed on to herd cats!
It only seems appropriate that the first book to review in this blog is titled “Fifty More Great Places to Play Golf Before you Die”, by Chris Santella. Exactly as the title suggests, Chris has reached out to various golf industry personnel for their favorites. It covers as you might expect, a very interesting and diverse range of locations throughout the world. It is well written with humorous anecdotes along with how to information for each destination. An excellent Holiday gift for the well travelled golfer…who is seeking new ideas!
About the Author: Gordon Dalgleish is the Co-Founding Director of PerryGolf, the leading provider of international golf vacations. You can find him onGoogle+
Cape Kidnappers from the air, courtesy of Gary Lisbon
How many reasons do you need to take the golf trip of two lifetimes? Here’s five:
1. Our winter is their summer. (Florida is fine but New Zealand is phenomenal.)
2. Their golf is played among some of the most dramatic and diverse landscapes on earth. (Keeping your head down is not an option.)
3. New Zealand is unique for its collection of boutique luxurious lodge-style properties. (Think Four Seasons gets back to nature.)
4. Fly fishing here is absolutely second to none. (The ladies will catch Art Deco City.)
5. Their dollar exchanges favorably with our dollar. (Start packing!)
The marvel of travel to New Zealand has always been its stunning, varied and pristine natural beauty. Every imaginable land form is at hand including vast snow capped mountain peaks, steaming volcanoes, cliff hanging coastlines, and deeply indented fjords.
Comparable in size to California or Japan, New Zealand has a population of just 4 million making for a refreshing change of pace. As a people, the Kiwis are among the most relaxed and engaging in the world.
It is no wonder that thrilling golf is abundant in such a place. More than 400 courses exist today, with roots dating to 1871 and classics like Paraparaumu Beach Golf Club near Wellington which was opened after World War II as a links style masterpiece. Local hero Sir Bob Charles has authored perennial favorite Millbrook offering a truly unique golfing experience set against the stunning alpine backdrop of The Remarkables mountain range. Terrace Downs in the high country near Mount Hutt about an hour from Christchurch, offers a challenge amid scenery to match any in the world. On the 16th tee, local tradition allows for a bonus drive to carry the chasm carved by Rakaia River. Kauri Cliffs in Northlandand Tom Doak’s remarkable Cape Kidnappers in Napier were both basically born to the world 100 and are responsible for much of the country’s current spotlight. More recent additions include Kinloch near Lake Taupo and Jack’s Point in the South Island. While the list is not endless, it is substantial.
Wherever you play, you will be captivated by one remarkable land form after another. Glaciers grind their way down the Southern Alps. Lake Taupo, located in the center of the North Island and formed by an ancient volcano, is neighbor now to a pair of active mountains – Ngauruhoe and Ruapehu. The pristine lake is prized worldwide for the quality of its trout fishing, legendary for their condition and size. The Tongariro River at the southern end of Lake Taupo is one of the best fly fishing trout rivers in the world. Hawke’s Bay is a sunny, dry, Mediterranean-style home to red wine, glorious beaches, and lively celebrations of Matariki, the Maori New Year. Milford Sound is Rudyard Kipling’s “Eighth Wonder of the World”!
The North Island
If you need more, start with Kauri Cliffs. After arriving in Auckland, you’ll connect for a short, scenic flight the Bay of Islands. Here, toward the northern tip of the North Island in the “Northland”, you’ll find Golf Magazine’s 36thbest course in the world and hedge fund financier Julian Robertson’s first New Zealand development. Opened in 2001 and routed among 800 acres of strange fern forest, marshland and cliff tops, this is a fitting introduction to the Kiwi game. Forced carries and 200 hundred foot death drops abound but Florida architect David Harman has crafted a completely playable ensemble with wide landing areas and generous greens. Tee times every half hour allow you to have the course to yourself which works nicely on 14 tee where you’ll need a moment to take in the scene of the Cavailli Islands and Matauri Bay. Back at the lodge, eleven cottages are on offer each containing two one-bedroom suites. The bedroom is large, the fireplace is hot and the 180° views over the golf course to the Pacific promise a sunrise you’ll wake up to wait for.
Where Northland has its beaches and Auckland its great waterfront restaurants, Lake Taupo is the centerpiece of your next stop and quite possibly the most adventurous with active volcanoes and some of the world’s most highly prized fly fishing. You’ll find distinctly Kiwi accommodation at numerous local lodge and ranch properties, all of which leave you within striking distance of two of the country’s most highly regarded layouts: Wairakei International and Mr. Robertson’s second masterpiece – Cape Kidnappers.
Wairakeiis the finest non-coastal course in the country. Opened in 1970 as New Zealand’s first golf resort, then given a major makeover in the late 90s, it’s a parkland layout requiring target-golf skills to negotiate strategic bunkering and tree-lined fairways. The par-5 14th hole previously held title as the country’s longest at 602 yards but you’ll remember it for the 150 foot pine tree in the middle of the fairway forcing your second shot left or right. Next you’re bound for Cape Kidnappers, a Tom Doak creation unleashed on the world in 2004 immediately putting New Zealand on the must conquer list for every fearless player willing to test his true mettle. Ladies are welcome of course but nearby Napier and Art Deco City are far more forgiving than a track featuring the likes of “Pirate’s Plank” – the 653 yd, par-5 fifteenth with cliff left, ravine right. It’s all very simple on the Plank; short grass or Davy Jones’ Locker. Most of the back nine plays atop these bizarre finger ridges with chasms in-between and 500 foot cliffs to the Pacific representing the most audacious piece of property ever turned into a golf course. The front nine plays through farmland for the most part but nary a cream puff among them. You will not believe this place and if you really want to show it who’s boss, get some rest and go it again.
Away from the battlefield there are ample opportunities to lick your wounds. The Hawke’s Bay Wine Country is one of the country’s three major wine making regions, and New Zealand’s premier destination for food, wine and lifestyle. Relax on golden sand beaches, swim with dolphins, visit the National Aquarium or tour the largest mainland gannet colony in the world. Nearby Napier is home to 55,000 Kiwis and one of the world’s largest concentrations of Art Deco architecture. Leveled by an earthquake in 1931, the city’s re-founding fathers built what looks to be a Jazz Age movie set but it is quite real and uniquely charming with excellent shopping and restaurants. Fifteen minutes south of Napier is prestigious Mangapapa Lodge. This 1885, colonial-style homestead with a wraparound veranda and 12 individually decorated suites was treated to a complete renovation in 2005. With more than 20 acres of lush, green, manicured gardens brimming with roses, established trees and orchards, it is one of the country’s very finest small hotels.
Back in Lake Taupo, its time to go trout fishing. First pick your partner. Jack Nicklaus will tell you Huka Lodge, hidden on the banks of the Waikato River just 300 meters up-stream from the mighty Huka Falls. Started some 70 years ago as a simple fishing lodge, today this luxurious property lures anyone seeking an extraordinary retreat. Huka has just 20 guest rooms and suites; each set privately in native bush, each overlooking the swift flowing Waikato. The Owner’s Cottage has recently been refurbished and offers four superbly appointed guest suites, living room, dining, kitchen and a den plus provision for staff. It is ideal for a private party of guests or for members of a family. The Lodge’s own fishing guides will steer you to some of the finest Rainbow and Brown trout spots in existence. Fly fishing is available on 23 nearby streams and rivers. Wilderness areas are offered by helicopter and off-road vehicles. On Lake Taupo, boat fishing will explore the many isolated coves and inlets fringing the edges of the great lake.
Jack Nicklaus’s enjoyment of the region may have some connection with his involvement in designing The Kinloch Club. Ideally situated in the central portion of the North Island, with spectacular views of Lake Taupo. At Kinloch, the land’s characteristics feature fast-moving contours and knobs, and Nicklaus recreated that same look in the golf course. Many have described this true links layout as a course reminiscent of the coastal gems in Scotland, the birthplace of the game.
The South Island
New Zealand’s South Island offers the nation’s best mountain courses. On the east coast, less than an hour’s drive inland from Christchurch, is Terrace Downs. Located in one of the most naturally beautiful places on earth – at the base of Mt Hutt overlooking the Rakaia Gorge – the resort offers an incomparable luxury leisure experience on 550 acres of secluded New Zealand High Country. The 7,046 yard, par 72, championship course features four tee positions for players of all abilities. Played against the backdrop of the Southern Alps, you are advised to keep a least one eye out for 11 lakes and 70 bunkers. The entire round is a picture book experience but the panoramas are poignantly interrupted by the diminutive 16th, a 3-par of only 143 yards from the tips, but whose tee box hangs on the edge of the gorge with the Rakaia River over 200 feet below. Beyond splendid golf, Terrance Downs also offers guided salmon and trout fishing. Guests can receive fishing tuition and equipment to enjoy a wide selection of spring creeks, mountain streams, lakes and snow fed rivers along with raft based trips and helicopter to access the more remote waters. The majestic Southern Alps of New Zealand also hold some of the world’s finest big game animals available for free range hunting safaris plus hunts on exclusive private land. Superb accommodation is offered in one, two and three bedroom Villa Suites plus three and four bedroom Fairway Chalets. All feature spacious open plan lounges, dining areas with gas fires, fully equipped kitchens and balconies providing majestic views over the golf course of the Southern Alps.
Three hundred miles south west of Christchurch, about half way to a land many consider to be the eight wonder of the world, is Millbrook Resort. Situated on 500 acres of what was once a wheat farm, then a recovery center for soldiers injured in World War One, then a bootleggers hideout, the spot now offers one of New Zealand’s top alpine golf courses and a highly regarded spa. Sir Bob Charles (1963 British Open champion at Royal Lytham & St. Annes) designed the perfect layout for a location blessed with the spectacular Remarkables mountain range – wide fairways, minimal trouble and numerous elevated tees from which to take in the scenery. Ample risk-reward opportunities invite numerous swings for shot-of-the-day. The Spa at Millbrook is a total health and wellness experience, with leading edge treatments designed for head to toe restoration. You’ll encounter the latest therapies for skin detoxification, hydrotherapy, advanced skin care, personal grooming, massage and facial therapies.
Another new edition to the golfing scene in New Zealand is Jack’s Point,located in close proximity to Queenstown and beside a property slated for development of a luxury hotel. The course is bounded by the Remarkables mountain range and Lake Wakatipu. It traverses through wetland to the lake edge encountering steep bluffs, indigenous vegetation and wildlife. It is designed to work with nature, not against it. Fairways are designed with minimal excavation and careful plantings to complement the natural environment, but also to give the golfer a fighting chance.
Queenstown’s area is world-class hub for adventure tourism with a menu of thrills from skydiving, whitewater rafting, hang-gliding, and jet boating the spectacular Dart River. For lovers of fine wines nearby Otago is home to 75 wineries serving 177 vineyards. Pinot Noir from this region is widely recognized to be among the best in the world. You can visit over 200 ‘cellar door’ operations under your own steam or with a wine tour. West of the resort, and deserving a full day of your attention, is stunning Milford Sound. Located in 3 million acres of the Fjordland National Park and reaching nearly 10 miles inland from the Tasman Sea, sheer rock faces rise more than 1,300 feet about the water on either side. In Maori legend, the fiords were created not by rivers of ice, but by Tu Te Raki Whanoa, a godly figure who came wielding a magical adze and uttering incantations. By all appearances, Tu Te had quite a swing.
About the Author: Gordon Dalgleish is the Co-Founding Director of PerryGolf, the leading provider of international golf vacations. You can find him onGoogle+
Nick Hunter (left), Chairman of Golf Tourism Scotland presents Colin Dalgleish, Co Founding Director of PerryGolf, with the Special Achievement Award November 5, 2009 at Turnberry Resort.
Colin Dalgleish, one of the two Founding Directors of international golf tour operator PerryGolf, has been named by Golf Tourism Scotland as the inaugural recipient of its Special Achievement Award for significant contribution to the golf tourism industry. The award was presented on November 5 at the 2009 Gold Standards Awards Dinner held at the iconic Turnberry Hotel on the Ayrshire Coast of Scotland.
Colin Dalgleish and his brother Gordon founded PerryGolf in 1984, and over the past 25 years have established the business into one of the leading international golf and travel brands to a number of worldwide destinations including the British Isles, France, Spain, South Africa, New Zealand & Australia.
PerryGolf has played an important role in the development of golf tourism into Scotland. The company was one of the first to assemble a full-time staff of highly knowledgeable golf travel specialists who acted on behalf of clients to coordinate the many options from a carefully vetted collection of golf, hotel and local transportation partners. The concept of a single source provider quickly found favor as Scotland’s popularity grew amongst American golfers. A variety of golf travel innovations followed including the creation of the first fleet of luxury 8 passenger Mercedes VIP coaches designed specifically for golfers; privately chartered small-ship golf cruises; luxury rail charters aboard the Royal Scotsman; plus exclusive programs to the British Open and the Ryder Cup. PerryGolf, through a multi year contract, also offers its clients outstanding guaranteed access to the Old Course of St Andrews, the Home of Golf.
The Dalgleish brothers grew up in the town of Helensburgh on the west coast of Scotland near Loch Lomond, playing golf from an early age with each representing both Scotland and Great Britain & Ireland at junior level. Colin attended Ohio State University for two years where he played on the golf team alongside current PGA TOUR stars John Cook and Joey Sindelar before returning to Scotland to become the first Sports Bursar at the University of Stirling, graduating from there in 1984 with a BA in Accountancy. He was Scottish Amateur Champion in 1981, and a Walker Cup player the same year, before going on to Captain Scotland 1993-96, and most recently captain the Great Britain & Ireland Walker Cup Team against the United States at Royal County Down in 2007 and Merion in 2009. He served as a Board Member of Golf Tourism Scotland 2005-2006.
